Employment with the Village of Gurnee

 

The Village of Gurnee is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding employment. The Village encourages qualified candidates who share our commitment to diversity and non-discrimination to apply for available positions.

Full-time employees that are not part of the Police or Fire pensions become members of the Illinois Municipal Retirement Fund (IMRF), a link to their website is posted here. 

Applicants for employment can view the FMLA poster here.

Applications are accepted only in response to posted vacancies. If there is a position you would like to apply for, please review the job advertisement and follow the application instructions. Unless otherwise indicated, the qualifications listed are guidelines. Other combinations of education and experience, which could provide the necessary knowledge, skills, and abilities to perform in the job position, may be considered at the Village's discretion when appropriate. Please note during high volume recruitments, Village staff may contact only candidates under consideration for a position. Questions? Email the Human Resources Department.

Current Openings

911 Emergency Communications Operator - Full Time

Summary:

The Gurnee Police Communications Center provides 24 hour emergency and non-emergency communications support for multiple agencies / communities.

Requirements:

Click Here to Apply

First review of applications June 15, 2022; apply immediately; open until filled.

Key qualities for joining our team: 

  • a service orientation and desire to treat the public with tact, courtesy, and respect
  • ability to learn quickly and a desire to be challenged
  • remain calm under conditions that are stressful
  • ability to thrive in a work environment that rapidly changes in the tempo of work activity
  • ability to use sound judgment and act rapidly and decisively in emergency situations
  • communicate effectively orally and in writing

What you can expect:

  • answering 911 calls for assistance – police, fire, emergency medical/rescue
  • working with first responders in the field to transmit vital information
  • using Emergency Medical Dispatch protocol to provide assistance until EMS arrives on scene
  • using computer aided dispatch to log calls and information
  • being challenged and rewarded by helping others
  • work in a fast paced, multi-task oriented role that will test your skills and abilities
  • ·opportunities to grow and improve through ongoing training

Minimum requirements include:

  • US citizen / legal work authorization;
  • HS Diploma / GED;
  • Ability to accurately type at least 35 wpm

Additional desirable qualifications:

  • Emergency Medical Dispatch (EMD) certification
  • Previous recent experience in police and/or Fire/EMS emergency dispatch; security / security dispatch; emergency medical; military dispatch; or closely related fields
  • Bilingual skills
  • Formal education, certification, or completion of a college level training program in emergency dispatch

 

Pay Range:

Starting hourly rate $30.32 / hour;  possible higher wage rate DOQ/E

12 hour shifts; 3-2 / 2-3 on/off rotation with one 8 hour shift

No residency or living radius requirement

Benefits:  Paid time off – vacation, holiday, personal time; Health / Dental / Vision / Life Insurance Plans; Retirement savings options (pension, 457, Roth IRA)

Duties:

The Gurnee, IL Police Communications Center provides 24 hour emergency and non-emergency communications support as a consolidated communication center for multiple agencies including:  Gurnee Police; Gurnee Fire; Zion Police; Zion Fire; Newport Fire Protection District; and Beach Park Fire Department.  The Gurnee Police Communications Center responds to over 145,000 emergency and non-emergency telephone calls per year and dispatches over 100,000 police calls and 14,000 Fire/EMS calls annually.
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